Order Fulfillment
Orders containing only in-stock soap usually will ship within 2 days. Orders containing lotions, balms, deodorants, pet products, etc, may take an extra day to ship as they are often made to order.
To Order
Please send us an email or facebook message to place an order. We will send you the total with shipping (actual cost or flat rate if applicable).
Shipping
We are currently shipping orders within Canada, and we can also ship to the US.
All orders ship Canada Post Expedited Parcel with Tracking.
Flat Rate Shipping is available as follows:
- AB, BC, SK, MB
- $10 Flat Rate Shipping on orders from $50 to $124.99
- $5 Flat Rate Shipping on orders from $125 to $300
- ON, QC, NL, NB, NS, PEI
- $15 Flat Rate Shipping on orders from $100 to $300
Flat rate shipping is not available on orders outside these amounts and locations.
Local customers can pick up or have delivered their order.
Payment
We accept Interac e-Transfer.
Returns & Refunds
If there is a problem with your order, please contact us so we can assist you personally. Please include your order number and a description of the problem (incorrect or missing item, etc).
Allergies
Because every body is different, and every person has different levels of sensitivities and allergies, we cannot guarantee our soaps and other products will be appropriate for every person’s skin. We use premium skin safe ingredients and use all our products on ourselves, but we recommend testing your new soap by using it at the sink for a day or two, washing your hands and the inside of your elbow (a more sensitive area) to check for allergies.
Do not get soap in your eyes or other mucous membranes. Not for internal use. Discontinue use if irritation occurs.