Order fulfillment

Orders containing only in-stock soap usually will ship within 2 days. Orders containing lotions, balms, deodorants, pet products, etc, may take an extra day to ship as they are often made to order.

Shipping

We are currently shipping orders within Canada. All orders ship Canada Post Expedited Parcel with Tracking.

Flat Rate Shipping is available as follows:

  • AB, BC, SK, MB
    • $10 Flat Rate Shipping on orders from $50 to $124.99
    • $5 Flat Rate Shipping on orders from $125 to $300
  • ON, QC, NL, NB, NS, PEI
    • $15 Flat Rate Shipping on orders from $100 to $300

Flat rate shipping is not available on orders outside these amounts and locations.

If you are local to Little Smoky/Valleyview, you can order online and select either Canada Post shipping, or delivery/pick up, and we’ll contact you to set up getting your order to you.

Local customers wishing to pay cash also have the option to email or facebook message us to place an order for delivery or pickup.

Payment

We accept cash and Interac e-Transfer. For your convenience, we can also accept and credit and debit cards, as well as paypal, with a small fee added, this fee is shown as a separate line in the shopping cart to keep you informed.

Returns & Refunds

If there is a problem with your order, please contact us so we can assist you personally. Please include your order number and a description of the problem (incorrect or missing item, etc).

Allergies

Because every body is different, and every person has different levels of sensitivities and allergies, we cannot guarantee our soaps and other products will be appropriate for every person’s skin. We use premium skin safe ingredients and use all our products on ourselves, but we recommend testing your new soap by using it at the sink for a day or two, washing your hands and the inside of your elbow (a more sensitive area) to check for allergies.

Do not get soap in your eyes or other mucous membranes. Not for internal use. Discontinue use if irritation occurs.

Privacy Policy

Our full privacy policy is here.